MYOB respects the personal privacy of visitors on our web site and users of the services that MYOB offers on this website as well as in our social media. Our goal is to make sure that your personal privacy is respected and that your personal information is processed correctly. We take responsibility for the processing of personal data processed by MYOB for purported purposes only and to be protected against unauthorized access. All processing of personal data within MYOB takes place in accordance with applicable privacy laws. Within the EU / EEA, data protection regulation (GDPR) * 1 applies from May 2018.

In addition to the personal data processing that takes place via MYOBs digital channels, we will also process your personal data, both as a sender and recipient, in performing the services MYOB offers through MYOBs digital channels. In the event that the terms of any of the services offered through MYOBs digital channels contain more specific provisions on personal data processing, such provisions shall take precedence over this privacy policy for the service in question.


Personal data is all information that can be directly or indirectly linked to other information, linked to a living natural person. This means that widely different tasks such as names and contact details, IP addresses, choices made and behaviors constitute personal data.

Processing of personal data is all that happens with personal data. Any action taken with personal data constitutes treatment, regardless of whether it is performed automated or not, such as collection, registration, organization, structure, storage, processing or modification, production, reading, use, transfer by transmission, dissemination or provision otherwise, adjustment or assembly, restriction, erasure or destruction.


When you visit / use our digital channels or its services or communicate with us in our digital channels, we may collect information about you such as, for example, name, address, postal address, e-mail address, phone number, identification information, information about your use of MYOBs services and products and transaction history and for certain services, also location information. If applicable, personal identification numbers may also be processed.

In addition, MYOB can collect technical data about the devices you use to access MYOBs digital channels, including IP address, unique device ID, browser type, and cookie information. The collection described here is, for example, by entering your personal information when completing a purchase or signing up for our newsletter.

When you contact us through customer service features in our digital channels, for example, by contact form or email, your contact information and case information will be processed by us. If you visit or communicate with us through our social media accounts (ie third party platforms such as Facebook and Instagram), MYOB may receive information about your profile and your third party platform interactions from its provider.

MYOB has placed so-called "cookies" in several of our digital channels. These cookies collect information about how to use the digital channel. For more information about which cookies MYOB placed in our digital channels, and how to remove these cookies, please refer to the section below. The personal data will only be processed by us for as long as it is necessary to fulfill the purpose of the processing or to fulfill the MYOBs legal obligations.


The personal data about you collected in connection with your use of the digital channels and its services will be processed by MYOB for the following purposes.

1. In order for us to provide the products and services you ordered and administer our agreement with you.
2. In order for us to communicate with you by contacting customer service, email forms and in our social media accounts.
3. For promotional purposes, including mail, email and sms / mms, which you can choose via a link in each email-made mail.
4. To analyze and group visitors by selection, prioritization and preferences, which means that a so-called profiling is done, in order to provide you with relevant and customized information, recommendations, ads and offers. It is also possible that data derived from the use of different digital channels from MYOB is interconnected for this purpose as well as for the purpose of developing products and services.
5. To prevent or detect fraud.
6. To get statistics about the use of our digital channels and its services.
7. To maintain, develop, test and improve our digital channels and the technical platforms on which they are provided.


A cookie is a text file that is placed on your computer or other IT equipment. A cookie makes it possible to recognize your computer and gather information about the pages and features visited. It helps to maintain your choices when navigating a website or returning to it at a later time. Cookies are sometimes used to collect data that is considered personal data, such as IP addresses and information linked to the IP address, but no personal data directly attributable to you as a person. Cookies are used by virtually all sites and are often a prerequisite for the site or digital channel to work. Cookies can either be deleted automatically when the user closes his browser, so-called "session cookies", alternatively stored on the user's computer to facilitate future visits to the site, known as "permanent cookies". Even permanent cookies should be deleted automatically after a specified time.


In MYOBs digital channels, we use cookies for several reasons related to functionality, analysis and marketing. In particular, we use cookies to collect statistics about user visits and to enhance their experience of the visit. For example, so that users' choices can be saved, but we also use cookies for certain types of marketing.


If you now or in the future want to say no to cookies or delete them, you can do so through the settings in your browser. If you delete all cookies, some features on the site may stop working. However, you can always remove the cookies used for promotion without the site ceasing to work. Learn more about how to say no to cookies in your browser at


Google Analytics and First-party cookies. These cookies store information about how visitors use the site, for example, where they come from, how many and what pages are visited and how long they stay on the site. These cookies help us analyze visitors behavior on the site to improve the user experience and to ensure site functionality. 


The information in these cookies, including the IP address, is transferred to Google only for the purpose of providing services for MYOB linked to the site. MYOB has no direct access to these IP numbers. Google does not transfer information to any third party except in cases where this is required by law or when third parties process the information on behalf of Google.